Refund and Returns Policy

Effective Date: July 31, 2026

Thank you for shopping with umjjbiuc ("we," "our," or "us") at https://umjjbiuc.shop. We are committed to providing quality products and ensuring customer satisfaction. Please read this Refund and Returns Policy carefully before making a purchase.

Return Eligibility

You may request a return within 30 days of receiving your order if:

• The item arrives damaged, defective, or incorrect.
• The item is unused, unworn, and in its original condition.
• The item is returned with its original packaging, tags, and accessories.

Returns that do not satisfy these conditions may not be accepted.

Non-Returnable Items

The following products cannot be returned:

• Gift cards
• Personalized or customized products
• Final sale or clearance items
• Perishable goods (if applicable)
• Products damaged through misuse or improper care

How to Request a Return

To initiate a return, please contact us before sending any products back.

Email: info@umjjbiuc.shop

Please provide:

• Your order number
• Your full name
• A description of the issue
• Photos of damaged or incorrect items, if applicable

Our customer service team will respond within 2 business days with return instructions.

Refunds

After receiving and inspecting your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We replace products only when they are defective, damaged, or shipped incorrectly.

Return Shipping Costs

• If the return is the result of our error, we will pay the return shipping costs.
• Otherwise, customers are responsible for return shipping expenses unless otherwise required by applicable law.